How can I start seeing an OptumCare doctor?
If you want to see an OptumCare primary care doctor, there are two steps you’ll need to take.
If you have a Medicare Advantage plan:
1. Ask the plan if you can switch to a primary care doctor who is part of OptumCare.
2. Choose an OptumCare primary care doctor.
If you don't have a Medicare Advantage plan:
1. Choose a plan that includes OptumCare in its network.
2. Choose an OptumCare primary care doctor.
How do my plan, my doctor and my network all work together?
Figuring out how your health plan, medical network and doctor work together can be a challenge. What’s the difference between what your health plan does and what your network does? How do they both work with your doctor? We’ve created a graphic to help make it clear.
Questions about Medicare — talk to an agent
If you want to learn more about Medicare Advantage plans, there’s help. We can connect you with a licensed insurance agent. You can get answers to your questions and learn about plans in your area.
Call:
Optum Sales Support Center
Toll-free 1-844-368-9564
Mon.–Fri.: 8 a.m.–5 p.m. local time
A representative from Optum® Sales Support Center can connect you with a licensed insurance agent in your area to review your health insurance plan options.*
Get answers to Medicare questions online
Find answers to many common questions.
Get information directly from Medicare
Visit medicare.gov. Or call Medicare at 1-800-MEDICARE (TTY 1-877-486-2048), 24 hours a day, 7 days a week.
*Optum Sales Support Center connects Medicare beneficiaries with resources including licensed insurance agents that sell Medicare Advantage and Medicare prescription drug plans.
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Helpful resources