How can I start seeing an Optum Care doctor?
If you want to see an Optum Care Primary Care doctor, there are two steps you’ll need to take.
If you have a Medicare Advantage plan:
1. Ask the plan if you can switch to a primary care doctor who is part of Optum Care.
2. Choose an Optum Care Primary Care doctor.
If you don't have a Medicare Advantage plan:
1. Choose a plan that includes Optum Care in its network.
2. Choose an Optum Care Primary Care doctor.
How do my plan, my doctor and my network all work together?
Figuring out how your health plan, medical network and doctor work together can be a challenge. What’s the difference between what your health plan does and what your network does? How do they both work with your doctor? We’ve created a graphic to help make it clear.
Questions about Medicare — talk to an agent
If you want to learn more about Medicare Advantage plans, there’s help. We can connect you with a licensed insurance agent. You can get answers to your questions and learn about plans in your area.
Call:
Optum Sales Support Center
Toll-free: 1-844-368-9564
Monday through Friday: 8 a.m.–5 p.m. local time
A representative from the Optum Sales Support Center can connect you with a licensed insurance agent in your area to review your health insurance plan choices.*
Get answers to Medicare questions online
Find answers to many common questions.
Get information directly from Medicare
Visit medicare.gov. Or call Medicare at 1-800-MEDICARE (TTY 1-877-486-2048), 24 hours a day, 7 days a week.
*Optum Sales Support Center connects Medicare beneficiaries with resources including licensed insurance agents that sell Medicare Advantage and Medicare prescription drug plans.
Helpful resources
Health and wellness library
Visit our online library of articles and videos to help you stay healthy and feeling your best.
