Virtual care

Get the care you need when you need it — without leaving home.

Text

Optum offers several virtual care options to connect with your doctor:

Phone and video visits work well for:

Text

You can meet with your doctor through live video with your computer, smartphone or tablet — from the comfort of home.

Video visits are a safe and easy way to get the care you need. You can:

Just like a visit in our clinic, during a video visit you can:

If you don’t have a computer, smartphone or laptop, you may be able to have a phone visit.

Have questions? Visit our patient support page.

Text

Patient portal

Our patient portal offers a safe, easy way to:

If you don’t have a portal account yet, you can create one.

Text

Accordion Block v2

To find out if a video visit will work well for you and to schedule a visit, call your doctor’s office. Helpful information is also available on our patient support page.

OR
Make sure you have a computer, smartphone or tablet with high-speed internet, a camera and microphone.

OR
Be sure to have ready:
- A list of any symptoms or problems you have
- A list of any questions you want to ask your doctor
- A list of the medications you take, including how much and when
- Logs of your blood sugar and/or blood pressure, if you check one or both regularly
- A thermometer, in case your doctor wants to check your temperature
OR
Yes, all new patients must complete the following forms before a video visit:
- New patient registration (where you sign up)
- Authorization to treat/release of health information
- HIPAA/privacy practices
- Eligibility waiver
Find forms
OR
If you’re having problems with your account, visit our patient support page.

OR