It’s a new day at Leisure World Health Care Center
You’ve probably heard the news: there is an exciting change coming to the Leisure World Health Care Center (HCC). The HCC will become part of OptumCare®. With OptumCare, Leisure World will have the best of both worlds: health care from doctors you know and trust, plus new ways to deliver health care and better health care technology. We call it modern health care with heart.
We understand this transition is important to the community. We will keep you updated each step of the way, sharing new information as it becomes available. Keep a lookout for information in the Leisure World Weekly. We also have more information online at lwsb.com/optum-health.
We’re excited to be part of your community, and we look forward to seeing you at the HCC soon.
A better future together
We believe in creating your health care center, your way. We will bring committed, exceptional, and local doctors and specialists to the HCC. But we need your guidance and feedback on the health and social programs that best fit your needs. Leisure World Seal Beach is a unique and vibrant community. Together, we can create a healthier, brighter future for everyone.
OptumCare is reinventing health care to help keep people healthier and feeling their best. We're led by physicians who understand the needs of patients and providers. We’re committed to make the health care system work better for you.
Frequently asked questions
The Health Care Center and OptumCare
What’s changing at the Health Care Center?Text
The Los Alamitos Medical Center decided not to renew its lease after 30 years. The Golden Rain Foundation Board of Directors thoroughly reviewed proposals, and chose OptumCare to take over the lease for the next five years. There is an option for a five-year extension. OptumCare is committed to creating a modern, best-in-class healthcare center for many years to come.
Once we're all settled in, we’ll have a number of events to welcome everyone to the Health Care Center. We'll introduce new doctors and specialists, and give you the chance to meet your OptumCare team.CLOSE
What is OptumCare?Text
OptumCare is reinventing health care to help keep people healthier and feeling their best. We're led by physicians who understand the needs of patients and providers. We’re committed to make the health care system work better for you.CLOSE
What do I need to do right now?Text
For now, nothing. We’ll update you on any important deadlines and what you need to do. If you’re currently seeing a doctor at the Health Care Center (HCC), keep your appointments. Your health is a top priority for everyone.
The Annual Enrollment Period (AEP) is coming up. You may want to start writing down questions on how the HCC transition may affect your care. Insurance agents and brokers will be in the HCC starting next month. They can help answer your questions. We’ve also answered a number of questions here, and we’ll continue to share information as it becomes available.CLOSE
Doctors, specialists and office staff
Can I continue seeing my doctor during this time?Text
Yes, please keep your appointments. Your health is a top priority for us. You can — and should — continue seeing your doctor for your care. Mary Sherman, M.D. is joining OptumCare and will continue to see patients at the HCC after the transition. We'll keep you updated as we have more information about which doctors will see patients at the HCC after the transition.CLOSE
My doctors are at the Seal Beach Village office. Will they come here?Text
Our goal is to have patients see their doctors when needed. To do this, Drs. Chris Nguyen and Al Pita will continue to see patients in the Seal Beach Village office. Drs. Ellen Dayon, Rudy Haider, and Nancy Smith will have more flexible schedules to meet the needs of both locations during the transition.CLOSE
Will the office staff stay with the Health Care Center?TextA friendly smile and familiar face can make a big difference when you’re not feeling your best. Our goal is to provide a smooth transition with minimal disruption to our patients and staff.CLOSE
Will my specialist stay with the Health Care Center?TextWe are working closely with the specialists to see if they will stay. We’ll be sure let you know as soon as we do. We’re also working to add new specialists to the HCC, including a board-certified endocrinologist to run a diabetes program.CLOSE
Will the pharmacy and physical therapy services stay?TextWe know how important these providers and services are in this community. We plan for them to remain here at the HCC.CLOSE
Will I still be able to call the on-call nurse?Text
Yes. The 24-hour on-call nurse will still be available.
Are there going to be more services at the Health Care Center?Text
We’re developing healthcare programs and looking to add more specialists to keep everyone at Leisure World active and healthy. The Leisure World Board of Directors will help us get your feedback so we can create programs that make sense for you.CLOSE
How to get care now
I have an appointment at the Health Care Center in a few weeks. Should I still go?Text
Yes. Your health is a priority for your doctors and for OptumCare. All appointments will remain in place. Please continue to see your doctor as usual.
I go to the Los Alamitos Hospital. Can I still go there after the transition?Text
Yes. OptumCare and Los Alamitos Hospital have a close relationship. The hospital will continue to provide care to residents.CLOSE
Will I still be able to use the Los Alamitos Hospital shuttle?Text
Yes. We know how important it is to have access to the hospital, so the shuttle will continue to run. You can find the schedule at http://hccmedgroup.com/pdf/PARKING-INSERT.pdf.CLOSE
I’m not getting care at the Health Care Center, but I would like to. What do I need to do?Text
For now, you don’t need to do anything. We want to make sure you can select an OptumCare doctor at the HCC. Once we know the doctors who will be at the HCC, we’ll share information on what you can do to get care from them.
If you have an HMO or Medicare Advantage plan that OptumCare accepts, and you would like to see an OptumCare doctor before the transition, you can do that now. Call the health plan and let them know which OptumCare doctor you would like to start seeing. You can find the plan's customer service phone number on the back of your health plan card.
I don’t get my care at the Health Care Center. Will this transition affect me in any way?Text
No. This transition won’t affect you. However, we’d love to meet you. We’re looking to add community health events and social events. You are welcome to join those events.CLOSE
Do you take my insurance?Text
We take most insurances, including Original Medicare, Medicare Advantage, Medicare Supplemental plans, AARP, PPO plans and all commercial HMO health plans. You can find a list of plans here.
Annual Enrollment Period is coming up. Now is a great time to learn more about your insurance and what it covers. Agents representing many health plans will be available at the HCC over the next several months. You may want to check to see if your company has an agent who will host a sales meeting.CLOSE
Do you take my HMO or Medicare Advantage plan?Text
OptumCare doctors accept many HMO and Medicare Advantage plans through the Monarch HealthCare network.
To find out if you are part of Monarch, call your plan’s member services line. You’ll find it on the back of your insurance ID card.
You can also stop by the HCC and someone will be able to help you. Note: We also accept Medicare and cash payments.
Your Health Care Center, your way
The Health Care Center is one of the things that makes Leisure World Seal Beach special, and we want you to feel at home there. We are committed to our partnership with Leisure World in creating a best-in-class health care center that gives you an exceptional experience. It’s a new day for Leisure World and OptumCare.